Worry-Free Guarantee

Love It or Leave It Money Back Guarantee At Irwin Automotive Group

If for any reason you are unhappy with the vehicle you have purchased, you can bring it back within 2 days or 200 miles (whichever comes first), and we will refund your money. Ask for program details.

Exchange Promise

If after the first 3 days or 300 miles (whichever comes first) you are not satisfied with the vehicle you purchased, you can bring it back, and we will exchange it for another vehicle to make sure that you are completely satisfied. Ask for program details.

125 point inspection

Before any vehicle can be called an Irwin Automotive Group Pre-owned vehicle it must pass a stringent 125-point inspection. Factory-trained technicians recondition or replace any component that does not meet program standards. Ask for a copy of the Vehicle Inspection Checklist.

Live Market Pricing and Real Deal Report

Why are our prices so low? It’s a question we get a lot. The answer is that our purchasing/pricing department conducts extensive market research on similar vehicles within a 250-mile radius. From there, we simply price ours to be the best value. We call this Live Market Pricing. Also, we offer a Real Deal Report with every vehicle. Your Real Deal Report is from a 3rd Party Independent Company that will show you are buying a vehicle that is priced as one of the best vehicles within 100 - 250 miles with similar trim level, equipment, and mileage. This is our way of helping to instill confidence that you’re buying a vehicle at a great price.

Professional Trade Appraisal

We will give you the maximum value for your vehicle every time. We do this by using sources like Kelley Blue Book, N.A.D.A Guide and Manheim Auto Auction. After determining that value we call other New Hampshire automotive dealers and automotive wholesalers who specialize in your vehicle to obtain the highest bid. So how do we prove to you what your trade-in is really worth? We show you the ACTUAL CASH VALUE, not the “trade allowance” that other dealers use to confuse you. We will stand behind our price by writing you a check for your trade-in value TODAY or anytime in the next 7 days or 700 miles, regardless of whether you purchase a vehicle from us or not!

Dealerrater.com Dealer of the Year

Choose your dealership as carefully as you choose your car. We were recently named Dealerrater.com’s Dealer of the Year for Sales and Service Customer Satisfaction. Dealerrater.com is a 3rd Party Independent website that rates car dealers nationwide.

Vehicle History Report

Why is a Vehicle History Report important?

At the Irwin Automotive Group Used Car Center, we use the most trusted provider of vehicle history information, Carfax is relied on by millions of consumers each year. Using the unique 17-character vehicle identification number (VIN) found on vehicle dashboards and title documents, we can instantly generate a detailed Vehicle History Report on any used car or light truck.

A Carfax Report may include:

• Title information, including salvage or junked titles
• Flood damage history
• Total loss accident history
• Odometer readings
• Lemon history
• State emissions inspection results
• Number of owners
• Service records
• Lien activity and/or Vehicle use (taxi, rental, lease, etc.)

This unique database contains more than four billion records. The information comes from thousands of public and private sources, including all Departments of Motor Vehicles (DMVs) in the United States and Canada, as well as many vehicle inspection stations, auto auctions, fleet management and rental agencies, automobile manufacturers, and fire and police departments.

^{*Excludes Diesel, As-Is Vehicles & Vehicles Exceeding 80,000 Miles.}